- You have chosen a special package.
- To meet The number of times that reevaluations can be made entirely depends on the type of package you have opted for, which has been mentioned in the package detail.
- Our dedication is to provide the utmost satisfying and best services to our customers while consistently revising your expectation.
- Clients do not have to worry about additional charges during the reevaluation as long as the concept is not altered.
- Customers are ensured to be provided with the revised logo design/s in approximately 48 hours.
- Completely based on the revision complexity, the reevaluation is catered. A general estimate is:
- Website Design reevaluations take approximately 24 hours
- Web Development reevaluation takes approximately 24 to 48 hours.
Logo Design Conception Time refers to the time required to understand and create an exceptionally well-featured logo design. The logo design that is eventually presented to you will feature your presented idea and concept during this period. The most time required from our end would take 24-48 hours. Though each package has its own variants.
The package with four or more logo design concepts has a turnaround time of approximately 48 hours that also once the order confirmation has been submitted along with a brief that provides an essence to what the customer is expecting to be represented.
Logo Traffic's refund policy will be void if;
- You have chosen an All in one package.
- The primary design concept has been approved.
- You have demanded revisions.
- You haven't accepted the Teamwork invitation.
- The cancellation has been made due to reasons non-related to the company.
- The company has not been contacted for more than 2 weeks of project.
- Company’s policies, or policy, have been violated.
- Other company or designer has been approached for the same project.
- The creative brief is incomplete/ lacking in required information.
- A complete design change has been demanded.
- The claim has crossed the given ‘request for refund’ time span.
- You are not entitled to any refund until you have availed at least 2 revisions.
- The business is closing or changing name or business.
- The project has been archived because of incomplete order brief or upon client's notice.
- Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under ny circumstances.
- If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
- No refund can be claimed/processed once after the final files have been delivered to you following your request.
- Refund and revision explicitly does not apply on items offered free.
- The client will not be entitled to any refunds after 30 days, from the date of purchase.
- Services including but not limited to Social Media, SEO, Domain Registration, SSL and Web Hosting are not entitled to refund under any circumstances.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- Note: Logo Traffic. holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Logo Traffic. The company will be the rightful owner of the designs.
We ensure to produce the best that will meet the requirement of each of our customers. We have highly experienced designers that work on your provided logo concepts. Their skills surely are replicated in the final logo design presented and meet expectations. As a matter, our intention as an entity is to exceed each customer’s expectation when it comes to providing quality.
Our designers focus heavily on research and new advances introduced in the market to provide a 100% satisfaction guarantee to our customers. This is the very reason an unlimited reevaluation procedure has been implemented to assure complete customer satisfaction.
Communication and Customer Support
At “Logo Traffic” a customer support team is dedicatedly operating 24/7 to assist you with all your queries and concerns. Logo Traffic most certainly does not take any responsibility for any communication that is made other than the given modes of communication that have been mentioned on our official website: https://www.logotraffic.com/
Email Address: [email protected]
Contact Number: 818-657-7720
*We take complete responsibility for only the information that is presented on our official domains
Terms of Cancellation
Customers certainly have the right to cancel, terminate, or even reject the contract/order but under the following conditions:
- In a scenario where Logo Traffic is unable to complete the clients’ order due to any forsaken reason, they have the right to cancel their order/contract to avoid any further inconvenience.
- In any manner, if the customer feels that their contract is being violated in any form.
- If the client is not facilitated or because of some reason the process is unable to proceed, a complete refund will be provided to the client at the cancellation time.
What Logo Traffic Does Not Design
Logo Traffic does not and will not design or develop anything associated with promoting pornography and/or nudity. Any kind of order that will be placed in reference to adult content will be denied, reported, and canceled via World Wide Web.
Logo Rights and Ownership
The moment the final logo file is approved by the client and the complete payment has been received by us at Logo Traffic will only then the client have ownership rights of the logo design. The client will be able to claim ownership of the logo at this point since all copyrights and claims of the design will be transferred to the client right after receiving the complete payment